Make
your business even better with the BBB! Many of us have heard of the BBB, and
some of us even use the BBB’s services quite a bit. One of the BBB’s main
missions is to create a safe, trustworthy, marketplace for consumers. In doing
so the BBB realizes the importance of helping businesses excel and uphold
standards. So, for those of you that haven’t taken advantage of the BBB’s
resources…you should!
How
Much Do You Know?
1. What
does BBB stand for?
a. Bureau
of Better Business
b. Better
Business Bureau
c. Bureaucracy
of Better Businesses
2. The
mission of the BBB is to…
a. Set
standards for market place trust
b. Celebrate
market place role models
d. All
the above
3. Altering the BBB seal’s font, color, and
outline is legal and acceptable.
a. True
b. False
Get
This…
One of the BBB’s primary goals is to build trust
within businesses and communities. To uphold this commitment the BBB has
created eight standards for trust:
1. Build
Trust: Establish a positive repertoire in the marketplace.
2. Tell
the Truth: Honestly showcase your products and services.
3. Honest
Advertisement: Align advertisement with established standards.
4. Transparency:
Clearly disclose all information that pertains to the business, standards, and
procedures that may influence a customer’s decision to buy.
5. Be
Responsive: Handle disputes quickly and in a professional manner.
6. Honor
Promises: Adhere to all written and verbal agreements.
7. Integrity:
Encounter all business dealings and commitments with integrity.
8. Privacy:
Safeguard any collected personal data, and respect consumers regarding the use
of their personal information.
Can
You Answer This Question???
Small businesses are at the same risk of cyber attacks
as large businesses.
A. True
B. False
Although many small businesses don’t think they are
susceptible to cyber-attacks the BBB explains that this is incorrect, making A your
answer. As a small business there are several steps one can take to safeguard
your company from cyber-attacks. Here are some things that the BBB suggests:
· Secure
your networks
· Protect
against viruses, spyware, and other codes
· Educate
employees about cyberthreats and hold them accountable
· Establish
security practices and policies to protect sensitive information
· Require
employees to use strong passwords and to frequently change them
· Make
backup copies of important business data and information
· Control
physical access to computers and network components
Get
The Facts!
Did you know that social media makes a fabulous
marketing tool? The BBB sure thinks so! Not only is social media a great way to
promote your brand, but it’s also a good way to communicate and get feedback on
your company’s products and services. In fact, about 71% of consumers who
engage in a positive social media experience with a company are likely to recommend
it (getambassador.com). Being diligent about communicating with consumers through
social media outlets is a must and has the ability to take your business to new
levels.
Check this out for social
media marketing stats and tools: Check It
…So
Call
Omega Material Handling is proud to be a member of the
BBB! For any and all of your material handling needs contact us at (513)
842-2012 or omega.rockett@yahoo.com
Answers: 1/b, 2/d, 3/b
